Legal Advice on Phone Support: What if a Customer is Injured?
CE pros need to stay 'on script' when conducting an over-the-phone service call to protect clients from an…
News July 28
Latest In: Business Support
New CEO Discusses Vision for AVAD as Independent Co.; a Return to CEDIA
CE Pro interviews new AVAD CEO Tom Jacoby after the distributor was acquired by private equity firm Kingswood…
News July 28
How to Take Your First Step Toward a Recurring Revenue Model
How to start offering 'worry-free' services like extended warranties, service calls, system upgrades and tune-ups ... for a…
News July 283 Reasons to Use Virtual Reality to Promote Your Business
Integrators can use immersive virtual reality (VR) cameras to enhance their website and create VR 'tours' of their…
News July 26Middle Atlantic Now Offers Preconfigured and Completely Customizable C5 Series Credenzas
Using Middle Atlantic's online Configurator tool, dealers can choose from a range of styles, finishes and other options…
News July 25Ihiji Adds Ticketing & Tracking to ServiceManager Software
Resolve issues faster and evaluate your total cost of support with the new ticketing feature of Ihiji's ServiceManager…
News July 22CEDIA Business Xchange Coming to San Antonio in 2017
CEDIA Business Xchange will take place March 1-3, 2017 at the Eilan Hotel and Spa in San Antonio,…
News July 19CTA Forecasts Emerging Trends, Including 4K, Smart Home and VR
CTA Report: Shipments of 4K displays will double; smart-home devices will jump 29% in units sold; and the…
News July 19Study: ‘Smart Lighting’ Gains Rapid Consumer Awareness
The Sylvania Socket Study shows 65% of U.S. households are familiar with Wi-Fi controllable light bulbs, a 40%…
News July 15DeWalt Expands FLEXVOLT Cordless Tool Line Up
The popular tool company DeWalt has added tools to support its launch of the FLEXVOLT tool system.
News July 13Spotlight on Quest for Quality Awards
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